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Download Brochure (PDF - 992KB)[pdf]
Your medical practice today relies on computers and the Internet as vital tools more than ever before. However being more reliant means being more vulnerable to Information Technology (IT) issues and outside Internet threats. New security issues such as viruses, hackers, and worms come to light every day and underline the importance of taking preventative measures.

Now your practice can have the same range of sophisticated solutions as the large healthcare groups. The ITelagen® Healthcare IT Support Plans provide a complete IT support solution for securing, supporting and managing desktop computers, servers and your office network. From proactive support, monitoring and data backup, to providing complete telephone and remote support for each staff member, our IT Support Plans will ensure that your practice is operating properly & securely.

  • Desktop Management: The ITelagen Desktop Management Plan provides a complete solution for securing, supporting and managing each desktop and laptop in your practice.
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  • Server Management: ITelagen Server Management Plan offers a complete solution for securing and supporting your practice’s servers via remote monitoring and backup combined with remote and on-site support.
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  • Network Management: Network Management Service is designed to allow you to focus on your practice, leaving the infrastructure worries to us.
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  • EHR Support: ITelagen's IT Specialists are certified in Today's leading electronic medical record (EHR) and medical practice management (EPM) systems.
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Our Support Team - Your “EHR Specialist”
ITelagen assigns you a team of dedicated IT Specialists that are certified in EHR technologies and take the time to understand your technology needs and your medical practice. Our specialists are hand selected from the best, most experienced engineers and have passed ITelagen’s stringent screening process. All of our service technicians are highly trained and certified in the latest EHR applications and specialize in supporting and communicating with non-technical people.

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